Investor Services & Grievance Redressal

Complete access to investor documents, disclosures, and grievance resolution mechanisms

Important Documents & Disclosures

Investor Charter PDF Document
Investor Complaints PDF Document
Disclaimers PDF Document
Mutual Fund Disclosure PDF Document

Commission Disclosures (MFD)

Disclosure Document (PMS)

Grievance Redressal Mechanism

For any complaint or dispute regarding service, follow the escalation matrix:

1

Contact Relationship Manager

First point of contact for discussing concerns/issues in detail.

2

Grievance Cell

If no satisfactory response from RM, write to:

support@harmoneywealth.com
3

Compliance Officer

If no response within 21 days, contact:

INGRHARMONEYWEALTH@GMAIL.COM

Or write to: Harmoney Finserv India Pvt. Ltd., No: 78 2nd Floor, 11th Main, 14th Cross, 6th Sector, HSR Layout, Bangalore-560102

4

SEBI SCORES

If unsatisfied with resolution, lodge complaint on:

scores.gov.in
5

Online Dispute Resolution

For SMART ODR Portal access:

SMARTODR Portal View full circular

Register Your Complaint

To register a formal complaint, please include:

Full name
Registered mobile number
PAN card details
Nature of complaint
Write to: Harmoney Finserv India Pvt. Ltd., No: 78 2nd Floor, 11th Main, 14th Cross, 6th Sector, HSR Layout, Bangalore-560102

SEBI SCORES Portal

Find all complaints on the official Securities and Exchange Board of India website

Visit SCORES Portal

Click "Complaint Registration" under "Investor Corner"

Quick Access Links

SMART ODR Portal
SCORES Portal
E-Voting Portal
Investor News

Online Dispute Resolution

Your attention is drawn to the SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 (updated as on August 4, 2023), on "Online Resolution of Disputes in the Indian Securities Market".

Access SMART ODR Portal
To access the complete circular, click here
Online conciliation facility
Online arbitration for disputes
Resolution for Indian securities market disputes

Important Information

1
Keep your complaint reference number safe

Required for all follow-up communications

2
Include PAN in all communications

Mandatory for identity verification

3
Regular updates will be sent to your registered email

Stay informed about complaint status

4
Response time: 30 days from receipt of complaint

Standard resolution timeframe

5
Exhaust all internal mechanisms before external portals

Follow the escalation matrix properly

E-Voting for Shareholders

Participate in corporate decisions through secure online voting:

Access E-Voting Portal
Secure online voting
Participate in corporate decisions
Convenient and accessible
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